Jul 22, 2019
“You’re fired!” These are words that no one wants to hear, and they can be just as difficult to say. When they have to be said to a client, the conversation can be even harder. But there are circumstances when letting go of a client can benefit a CPA firm’s financial bottom line, employee morale, and more. To discuss this, today we are with Jean Caragher, president of Capstone Marketing.